QRS (Quality Recording Solutions) Offer Us Top Hints On Radio Recorders In Murfreesboro, Tennessee
The main mission of Quality Recording Solutions is to make the communities a more secure place to be, offer support to public safety specialists and also to achieve these through the best services. We might make it possible by offering up-to-date, trustworthy, affordable and efficient voice and data recording solutions to all the public safety and support businesses located at the Southeast.
We've got lots of experience in helping and serving 911 centers, fire stations, police stations, hospitals, financial institutions, government establishments and more so you could expect that we have the correct equipment to provide the requirements of any companies in Panama City, FL.
The Company's History And Culture
Quality Recording Solutions was founded in 2000 and it has developed in Roswell, Georgia. The organization always followed its values and their strong devotion to family.
They also pay attention to the hard work and work balance for the employees. They understand that taking care of a fulfilled team of professionals can provide higher quality service and customer relations.
We've got more than 4 decades of experience in this industry and we have team members that are trusted and beloved leaders in the public safety community in the east. If you're going to ask around the neighborhood, responders, officials and telecommunicators know us.
The value of the corporation begins on the culture and personal relationships with clientele. We can certainly provide the best technical and customized customer service while we're doing what we do. We always kept everything focused and deliberate and we focus on quality. We have been supplying an excellent product line in the Eventide Recording Equipment. Our existing solutions provide analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to present products in communication centers. QRS also supports legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for these products for over 7 years.
You can take a look at our website to understand more about us, our product and the services that we provide. We also give back to the community by supporting conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by honoring the dispatchers through special gifts and contributions to festivities at customer sites.
Service Area
We're serving different agencies in the States of Georgia and Alabama and we continue to expand to Mississippi, Tennessee and Florida. We are very eager to share and provide our quality services and products with the rest of the Southeast.
Meet The Key Members of The Team
John LoSchiavo
John is actually the President and the Founding father of Quality Recording Solutions. He has over 35 years of experience in industry, sales and leadership. Before he launched QRS, John worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M.
John is also an active member of NENA and APCO and he became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.
John is a fan and follower of gold and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.
With these variety of talents, interests and experiences, John absolutely leads the corporation in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. The best piece of assistance that John typically says is: take care of your clients or someone else will!
Alex Spencer
Alex is currently the Regional Vice President of Quality Recording Solutions and he was recognized to handle customer experience from the initial planning and also makes surveys to installation and training. He was also the one who can ensure that everything will work just fine. He is very committed to his work and he offers the demands of the buyers.
He is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to make certain that they can provide the needs of the consumers at all times.
Mark Maier
Mark is undoubtedly our fearless Service Manager and he is the patient backbone of the business.
He is a fantastic multi-tasker and he may also keep our technology updated and make certain that everything will run properly. Mark brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.
He is trustworthy and he is always inspired in his work because he recognizes that he may help other individuals.
The merchandise:
Eventide
When you need an easy-to-use recording solution that's both reputable and secure, you don't have to go anywhere else because Eventide recording samples will help you. These recorders are very easy to use if you may use MediaWorks software and they're accessible on the web or over the desktop application, which will make the telephone and radio logger more accessible.
MediaWorks is supporting integrative searching and browsing, audio playback, live monitoring, assurance call and evaluation, numerous file exporting options, data graphing and reporting and much more. Eventide is improving their software continually and they do this regularly to ensure that they can meet the demands of buyers. If you'd like to learn more about MediaWorks, you may always read it on the MediaWorks tab to know more of its features. If you want a live demo of the product, you could speak with us.
Eventide - Latest Hardware Offerings
The NexLog recorders will be able to support stadnards-compliant NG911 event logging web service that can enable other NG911 to deposit and get data like geo-location and call routing logs. This may actually enable the other NG911 subsystems to acquire a recorded media incident with RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that will hook you up to your NexLog Recorder. You'll be able access this over the web browsers in your secure network or through a desktop application that you downloaded to your computers.
The Capability of MediaWorks
Eventide MediaWorks can allow you to search, export, replay, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software might also allow you to make quick call replay and browsing and this will also include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. MediaWorks PLUS software will enable you to organize groups of linked calls on the saved incidents. Every incident can be managed through a dedicated tab along with its graphical timeline view. This can allow you to deal with multiple incidents in one screen. When the additional calls are located, they'd be copied in an existing incident and enable you to make a complete set of related calls or media.
If you want to make sure that it is going to be easier, incidents can be saved remotely on the source 911 recorder.
The key features could include the following:
- Call Notes
- Desktop and Mobile Access
- Powerful Search Tools
- Incident Recording Management Instant Recall
- Text Message Replay
- Secure User Access to Recordings
- Geo-Location and Geo-Fencing Capabilities-
- Graphical TimeLine View
- Flexible Export & Email, Screen Replay
- Multiple-Channel Live Monitoring
- Waveform Displays, Voice Annotation
- Evaluate Calls with Quality Factor
- Audio Redaction
- Talking Date and time and Text Annotation
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
At Quality Recording Solutions, we always commit to the products that we are delivering and the personal experience of buyers. We always pay attention to your satisfaction and we will do the best that we can to make sure that you are going to be pleased with the units.
We have skilled engineers that are very professional and they offer wonderful service and product installation in Vicksburg, MS.
We have service departments that are already ready to deal with the system along with the professional expertise of the team. If you're going to install new wiring and repair existing installations, we are going to combine our efforts with you to ensure that you'll have an expert system.
Service
Quality Recording Solutions will provide multiple service agreements in Biloxi, MS to suit the demands of the agency. Our offerings typically fall into 3 classes, but we can offer custom maintenance plans that could fit the requirements of customers.
Standard
The normal agreement would really cover the service and also the full access to our help during during business hours only from 8 am to 6 pm, Monday to Friday. During these days or hours, the parts and labor are already included and you can also anticipate software updates and 24/7 remote monitoring and the service can be charged outside of the business hours.
Telephone/Remote
This kind of service agreement can cover remote support and also offer access to the help desk. There will also be software updates and remote monitoring. With this type of plan, a service charge could be incurred for on-site service and the customer will pay money for the parts.
Premium
The premium service agreement is actually a full extension of the 1st year warranty, which would suggest that it'll cover all the service and offer full access to the help desk 24 hours a day and 7 days each week. Software improvements will certainly be accessible and 24/7 monitoring. You won't have to think about the parts and labor as they are included.
Training
Quality Recording Solutions can provide complimentary web training during the warranty period to ensure that the team would have the knowledge in using the software. We surely want you to enjoy using our products so we will make sure that you'll be confident in using these tools. We can provide on-site training at the time of installation and offer web-training over the 1st year warranty and while it is under service contract.
During these sessions, you and your team can be guided step by step with the features of the software. Our goal is for you to make use of the product feeling at ease and you completely know the features of the product.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can always offer all the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We are doing this for the customers to help maintain the performance of their radio recorder as technology ages. You may also call us to find out more about this.