Quality Recording Solutions Offer You Very Best Tips On Voice Recorders In Meridian, MS
Our mission here in Quality Recording Solutions is to make the towns a much safer place, offer support to the public safety specialists and to achieve these through the best services probable. We will make this possible by giving up-to-date, affordable, efficient and trusted voice and data recordings to public safety and support companies in the Southeast.
We have tons of experience in assisting 911 centers, police stations, fire stations, finance institutions, hospitals, government establishments and more so you could already expect that we have everything to offer the requirements of organizations in Tallahassee, FL.
History And Culture Of The business
Quality Recording Solutions was actually launched in Roswell, Georgia in year 2000. The business is always focused on its core values and its devotion to family values. They also consider the hard work and work balance for all their employees as they realize that nurturing a happy and satisfied team of experts will offer them with better service quality and customer relations. We have more than forty years of experience in this industry and we also have team members that are beloved and trusted leaders in the public safety community in the southeast. If you are going to ask around , responders, officials and telecommunicators know who we're.
The value of the organization is actually on the culture and personal relationships with our customers. We will offer the best technical and individualized customer service and do what we do best. We are going to always keep our growth deliberate and concentrated and we will focus on the quality of the services as well. We've got been supplying a terrific product line in the Eventide Recording Equipment.
Our solutions are supplying analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to existing products in communication centers.
As of right now, QRS is supporting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can offer support for these products for a minimum of 7 years.
You can check your website to learn more about this. Our products and services are all there so you may check it out.
We are also known to give back to the folks that we serve by joining and supporting conference events for the local chapters of APCO and NENA. We are going to be celebrating National Public Safety Telecommunicators Week over the remembering of dispatches by strategy for giveaways and contributions to festivities.
Service Location
We're currently providing services to several businesses positioned in Georgia and Alabama and we are continually expanding towards Florida, Tennessee and Mississippi. We're definitely eager to provide wonderful quality products and services to the Southeast.
The Key Members of The Team
John LoSchiavo
John is the Founder and President of Quality Recording Solutions and he has more than 35 years of combined experience in sales, leadership and industry. John actually became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis before he established QRS. He is also a member of APCO and NENA and he also took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John loves to play golf and he plays well. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.
With all of these talents, interests and experiences, John is an incredible and exceptional leader and he has brought many things on the table to encourage every member of the team.
His favorite assistance is: take care of your clients or somebody else will!
Alex Spencer
Alex is currently the Regional Vice President of Quality Recording Solutions and he was known to handle customer experience from the initial planning and also creates surveys to installation and training. He was also the one who can guarantee that everything will work just fine. He is very devoted to his work and he offers the requirements of the clients.
He is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to make sure that they could offer the needs of the buyers at all times.
Mark Maier
Mark is actually our fearless Service Manager and he is the backbone of the business. He is a multi-tasker and he always guarantees that our technology will be up-to-date and effectively running. Mark has more than 15 years of experience when it comes to the installation and servicing phone, voicemail and automatic call distribution systems. He served 6 years in the communication unit of the Air Force National Guard.
He is extremely trusted and he is always inspired in his work since he knows that the a playback of a call can undoubtedly help someone else.
Our Products:
Eventide
Do you would like to find a recording solution that is simple to use, secure and reputable? You do not have to look elsewhere as the Eventide recording solution is what you are looking for!
These recorders are really easy to use with the aid of the MediaWorks software and it will be accessible on the internet or your desktop application, which would make the Eventide recorder more accessible.
MediaWorks can support integrative searching and browsing, audio playback, live monitoring, system maintenance, numerous file exporting options, data graphing and reporting, assurance call evaluating and much more. Eventide is also improving its software regularly to meet the needs of the consumers and we are QRS will keep your system up to date.
If you want to understand more about MediaWorks, you could read it on the MediaWorks tab and find out about the features of the software. You can call us now if you really need to set up a live demo of the product and we will show how will help you.
Eventide - Latest Hardware Offerings
The NexLog recorders can hold standards-compliant NG911 event logging web service that could allow other NG911 to deposit and also get data like geo-location and call routing logs. This will enable the other NG911 subsystems to receive a recorded media incident through RTSP.
NEXLOG 740
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that might enable you to connect your NexLog Recorder. You may always access this with the web browser in your secure network or over the desktop application that you actually downloaded.
MediaWorks' Capability
Eventide MediaWorks can enable you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus software can even permit you to make a quick call replay and browse and it would include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software may be a good help when organizing groups of connected calls on the saved incidents since every incident will surely be managed through a committed tab along with its graphical timeline view. This can enable you to control multiple incidents in one screen.
Once the additional calls are located, they will be copied in an existing incident and enable you to construct a complete set of related media or calls. If you'd like this make this easier, incidents may be saved remotely on the source digital logging recorder.
Here are the features that you need to know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Here at Quality Recording Solutions, we are always dedicated to the merchandise that we deliver and also your personal experience as customers. It is important to satisfy our consumers and we are going to do our best to do everything to be sure that you'll be pleased and your units will be installed. We also have skilled field engineers which are proud of their speedy service and product installation in Waycross, GA.
The service department is prepared to take care of your system together with the professional expertise of our team. By installing new wiring as well as repairing existing installations, our team can collaborate with you to make sure that you'll be equipped with a specialist system.
Service
Quality Recording Solutions can certainly provide multiples of service agreements in Hattiesburg, MS to suit the needs of your agency.
Our typical offerings actually fall into one of the 3 categories below, but we're going to be able to create custom maintenance plans to fit the needs of every customer.
Normal
Standard service agreement covers all the service and full access to our help desk as long as it is business hours from 8 am to 6pm from Monday to Friday. During these hours or days, all the parts and the labor can be included. You may even expect software updates and 24/7 remote monitoring. Any request outside of business hours could be subjected to a service charge.
Telephone/Remote
This service agreement actually covers remote support and also offers access to the help desk. There can also be software updates included and remote monitoring. With this plan, a service charge will be incurred for on-site service and the customers will pay for the parts.
Premium
The premium service agreement is actually a full extension of the first-year warranty. It'll cover all service and full access to our help desk 24 hours a day and 7 days every week. Software improvements and also 24/7 monitoring are also included in this. You will not need to worry about anything since all the parts and labor is covered.
Training
Quality Recording Solution will provide you with the best web training during the warranty period. This may ensure that you and your team may use the software to its full potential.
We always want you to enjoy the experience with the merchandise and we will do everything to ensure that you'll be confident in using the tools that you should make it an asset for your agency's daily tasks.
To do this, we're going to offer on-site training at the time of the installation and we can also offer web-training on the first-year warranty and while under service contract.
During the sessions, you and the team can be guided throughout the features of the software. Our goal is to help you walk away from your training feeling at east and understanding the full features and foundations of MediaWorks and the Eventide recording solution.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will continue to provide the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this to maintain the performance of the voice logger as technology ages. We can also offer reconditioned systems that were actually refurbished to the original performance specifications. To learn more about this, call us at this time.