QRS (Quality Recording Solutions) Offer Reliable Recommends Covering Radio Recorders In Biloxi, Mississippi
Our primary mission right here at Quality Recording Solutions is to provide a more secure community for everyone and to offer support to public safety professionals. We wish to do all these with the use of customized and friendly services and all of it'll be feasible with our up-to-date, affordable and trustworthy voice and data recording solutions meant for public safety and support agencies situated in the Southeast.
We are offering our wide range of experience when it comes to serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so you could expect that we've got everything that the companies in Cookeville, TN.
The History And Culture Of The business
Quality Recording Solutions was actually created in 2000 and it has developed in Roswell, Georgia. The company has always maintained its core values, strong devotion to family values, difficult work and also work balance for all the employees.
This is actually the explanation why the business has always been flourishing over the years. We all know that nurturing a happy and satisfied team of experts can lead to higher quality service and customer relations. We've got more than 4 decades of experience in this industry and our team members are definitely beloved and trusted leaders in the public safety community in the Southeast. The responders, telecommunicators and officials know us.
The value of the business will actually start on the culture and personal relationships with the customers. We can provide unparalleled technical and customized customer service while we do what we do well. We're going to always keep our growth concentrated and deliberate and we will also concentrate on quality.
We've got been providing a fantastic product line in the Eventide Recording Equipment. We are giving solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration. QRS also supports legacy Eventide products like Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We could also provide support and parts for at least 7 years for all our products.
You'll be able to confirm our website to know more about us and our services and products. We also enjoy giving back to the individuals that we serve by participating and sponsoring conference events for the local chapters of NENA and APCO. We always celebrate National Public Safety Telecommunicators Week by remembering the dispatchers through giveaways and contributions to festivities at customer websites.
Service Area
We serve various organizations in the states of Georgia and Alabama and we're going to continue to expand to Tennessee, Florida and Mississippi. We are very eager to share and provide our quality services and products with the rest of the Southeast.
Meet The Key Members of The Team
John LoSchiavo
John is referred to as the Founder and the President of Quality Recording Solutions and he has over 35 years of sales, leadership and industry experience. John worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M before he established QRS.
John is also an active member of NENA and APCO and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.
John is a fan of gold and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.
With these variety of talents, interests and experiences, John definitely leads the company in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. John's favorite piece of assistance is: take care of your customers or someone else will!
Alex Spencer
As the Regional Vice President of Quality Recording Solutions, Alex handles every customer experience from the initial planning and make surveys to installation and training.
He is dedicated to meet the demands of the customers to the best of his ability and he always handles our team to make certain that everything will be properly implemented. Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.
The philosophy of Alex is to always be a student so he can discover more about the demands of the consumers and provide them with the best services and products.
Mark Maier
Mark is a fearless Service Manager and he is also referred to as the backbone of the organization. He was a multi-tasker and he always makes sure that our technology is up-to-date and running effectively.
Mark has more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served in the communications unit of the Air Force National Guard. He is very trustworthy and he can inspire others through his work as he understands that a playback will help someone.
The Products:
Eventide
Are you trying to find an easy to use recording solution that is secure and reputable? You don't have to go elsewhere as the Eventide recording solutions is what you need.
These recorders are simple to use over the help of MediaWorks software and you could also access this on the web or through a desktop application, which will make the Eventide recorder more accessible.
MediaWorks will be able to support audio playback, data graphic and reporting, numerous file exporting options, integrative searching and browsing, assurance call and evaluating and live monitoring. Eventide is improving consistently frequently to make sure that they can meet the demands of the consumers. If you want to find out more about MediaWorks, you may always read it on the MediaWorks tab to understand about its capabilities. If you want to have a live demo of the product, you could call us today.
Eventide - Latest Hardware Offerings
The NexLog recorders can be able to support a standards-compliant NG911 event logging web service that can enable other NG911 subsystems to deposit and obtain data like call routing logs and geo-location. This may allow other NG911 subsystems to receive a recorded media incident through RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that can connect you to your NexLog Recorder. You may access this using your web browser within the secure network of the agency or through the desktop application that was downloaded in your computers.
What is the capability of MediaWorks?
Eventide MediaWorks will enable you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more.
MediaWorks PLUS software may also allow you to make quick call browsing and replay and it could include an advanced two-dimensional graphical timeline view, instant recall mode, spoken date and time announcements, advanced incident recording management features, simultaneous multi-channel replay and more.
MediaWorks PLUS software will even enable you to organize groups of linked calls to saved incidents. Every incident can then be managed on a focused tab together with its very own graphical timeline view. This will allow you to deal with multiple incidents in one screen.
Once additional calls are located, they will be copied through an existing incident and permit you to build-up a complete set of related media or calls. To ensure that it will be easier, incidents can always be remotely saved on the source Call logger.
The key features could include the following:
- Geo-Location and Geo-Fencing Capabilities-
- Graphical TimeLine View
- Flexible Export & Email, Screen Replay
- Multiple-Channel Live Monitoring
- Waveform Displays, Voice Annotation
- Evaluate Calls with Quality Factor
- Call Notes
- Desktop and Mobile Access
- Powerful Search Tools
- Incident Recording Management Instant Recall
- Text Message Replay
- Secure User Access to Recordings
- Audio Redaction
- Talking Date and time and Text Annotation
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
At Quality Recording Solutions, we are committed to the products that we are delivering and also the personal experience as customers. It's important to fulfill our consumers and we are going to do our best to do everything to be sure that you would be pleased and your units will be installed. We also have skilled field engineers that are proud of their speedy service and product installation in Mobile, AL.
The service department is prepared to take care of your system along with the professional expertise of our team. By the installation of the new wiring and repairing existing installations, our team can team up with you to make sure that you'll have a specialist system.
Service
Quality Recording Solutions can provide multiples of service agreements in Murfreesboro, TN to suit the needs of your agency.
Our typical offerings actually fall into one of the 3 groups below, but we will be able to create custom maintenance plans to fit the needs of every customer.
Normal
The Standard service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these hours or days, all the parts and the labor could be included. Also, you may anticipate software updates and 24/7 remote monitoring. A service charge can be incurred for any service asked for outside of business hours.
Telephone/Remote
This type of service agreement covers remote support and provides access to the help desk. There may also be software improvements included together with remote monitoring. With this plan, a service charge can be incurred for on-site service and the buyers will pay for the parts.
Premium
As for the premium service agreement, it's the full extension of the first-year warranty. It'll cover all service and full access to our help desk 24 hours a day and 7 days a week. Software updates and also 24/7 monitoring are also included in this. You don't have to worry about anything because everything is covered.
Training
Quality Recording Solutions can permit you to provide complimentary web training over the warranty period to be sure that the team would have the knowledge to use the software. We want you to have fun and enjoy the experience with the merchandise so we will make sure that you're confident in using the tools. We're going to ensure that we can provide you with on-site training at time of installation and also provide web-training through the first-year warranty and While it's under service contract.
During these sessions, you and your team will be guided step by step through the features of the software. Our goal is for you to go out feeling at ease that you understand the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will invariably continue to provide the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this to maintain the performance of the voice recorder as technology ages. We also provide reconditioned systems that are refurbished to the original performance specifications. To know more about this, call us at this time.