Quality Recording Solutions Give You Very Best Guidelines About Voice Recorders In Montgomery, AL
Our mission here at Quality Recording Solutions is to provide a safe community to all and to provide support to public safety professionals. We want to do all these with the usage of individualized and friendly services and all of it'll be feasible with our updated, affordable and trusted voice and data recording solutions meant for public safety and support companies situated in the Southeast.
We're providing our wide range of experience when it comes to serving 911 centers, police stations, fire stations, finance institutions, government facilities, hospitals and more so you may anticipate that we have everything that the businesses in Tallahassee, FL.
History And Culture Of The company
Quality Recording Solutions was actually created in Roswell, Georgia in year 2000. The company is always centered on its core values and its devotion to family values. They always see the hard work and work balance for the employees since they know that having a happy and satisfied team of experts will offer better service quality as well as customer relations. We've got more than 40 years of experience in this trade and we also have team members who are beloved and trusted leaders in the public safety community in the southeast. As a matter of fact, if you would ask around, responders, officials and telecommunicators know who we're.
The value of the organization will always be on the culture and personal relationships with the customers. We will offer the best technical and individualized customer service and do what we do best. We keep our growth deliberate and focused and we're going to also focus on quality services more than anything else. We've got been giving a stellar product line in the Eventide Recording Equipment.
Our solutions are giving analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to existing products in communication centers.
QRS is supporting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for these products for a minimum of 7 years.
If you want to learn more about this, you may always check our website. Our products and services are all there so you could check it out.
We're also recognized to give back to the individuals that we serve by joining and sponsoring conference events for the local chapters of APCO and NENA. We will be celebrating National Public Safety Telecommunicators Week through the honoring of dispatches by strategy for special gifts and contributions to festivities.
Service Location
We're offering our services to several companies situated in Alabama and Georgia and we're expanding to Florida, Tennessee and Mississippi. We're absolutely excited to offer wonderful quality services and products to the Southeast.
The Key Members of The Team
John LoSchiavo
John is the Founder and the President of Quality Recording Solutions and he has more than 35 years of combined experiences in sales, leadership and industry. Before he founded QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is also a member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a fan of gold. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all the talents, interest and experiences that he has, he became an exceptional leader and he brought a lot of things on the table to encourage the whole team. His favorite piece of assistance is: take care of your consumers or someone else will.
Alex Spencer
Alex is the Regional Vice President of Quality Recording Solutions and he is also the one that handles every customer experience from the initial planning and also produces surveys to installation and training. He is very committed to what he is doing and he offer the demands of the consumers and also the one who handles our team to make sure that everything can be implemented effectively.
He is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to ensure that they can offer the requirements of the customers at all times.
Mark Maier
Mark has long been referred to as a fearless Service Manager and the backbone of the business. He was a multi-tasker and he always makes sure that our technology is up-to-date and running properly.
With regards to the installation and servicing phone, voicemail and automatic call distribution systems, he already has 15 years of experience. He even worked in the communications unit of the Air Force National Guard. He is very reliable and he can inspire others through his work as he sees that a playback will help somebody.
Our Products:
Eventide
Do you want to find a recording solution that is easy to use, secure and reliable? You do not have to look anywhere else since Eventide recording solutions is what you need.
These recorders are extremely easy to use over the MediaWorks software and it may be accessed through the web or desktop application, which will make the Eventide recorder more accessible.
MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide is also improving its software regularly to meet the needs of the consumers and we are QRS will keep your system up-to-date.
If you would like to understand more about MediaWorks, you can read it on the MediaWorks tab and find out about the features of the software. You may call us now if you will need to set up a live demo of the product and we will show how may help you.
Eventide - Latest Hardware Offerings
The NexLog recorders will be able to support a standards-compliant NG911 event logging web service that can enable other NG911 subsystems to deposit and obtain data like call routing logs and geo-location. This can allow other NG911 subsystems to obtain a recorded media incident through RTSP.
NEXLOG 740
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software needed to connect to the NexLog Recorder. You could access this through the web browser within the secure network of the agency or through the desktop application that was downloaded in your computers.
What is the capability of MediaWorks?
Eventide MediaWorks will enable you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more.
MediaWorks PLUS software may also enable you to make quick call browsing and replay and it can include an advanced two-dimensional graphical timeline view, instant recall mode, spoken time and date announcements, advanced incident recording management features, simultaneous multi-channel replay and more.
MediaWorks PLUS software may even permit you to organize groups of connected calls to saved incidents. Every incident can then be managed on a devoted tab along with its very own graphical timeline view. This will allow you to handle different incidents in one screen.
When the additional calls are located already, they will unquestionably be copied through an existing incident and enable you to build-up a complete set of related media or calls. To be sure that it's going to be easier in the foreseeable future, incidents could be remotely saved on the source digital logging recorder.
The key features include: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here at Quality Recording Solutions, we always commit to the products that we supply and the personal experience as consumers. We pay attention to your satisfaction and we're going to do everything to guarantee that you'd be pleased and your units could be installed. We've got skilled engineers who are proud of their wonderful service and product installation in Tuscaloosa, AL.
We even have service departments which are ready to handle your system along with the professional knowledge of the team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to be sure that you are going to have an expert system.
Service
Quality Recording Solutions can offer multiple service agreements in Pensacola, FL to help suit the needs of the agency. Our offerings usually fall into 3 different groups, but we are going to be able to create a custom maintenance plan that may fit your needs.
Normal
The regular service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday.
During these days or hours, all of the parts and labor could be included. You could also expect software updates and 24/7 remote monitoring and the service charge will simply be incurred outside of the business hours.
Telephone/Remote
This service agreement will cover remote support and provide access to the help desk. There could be software updates and remote monitoring. With this plan, a service charge could be incurred for on-site service and the customer may have to pay money for the parts.
Premium
The premium service agreement is a full extension of the first-year warranty which implies that it will cover all the service and full access to our help desk 24 hours a day and 7 days every week. The software updates and 24/7 monitoring may also be available. You won't have to worry about anything since parts and labor are included.
Training
Quality Recording Solutions can offer complimentary web training over the warranty period to ensure that the team would have the knowledge in using the software. We want you to enjoy using the merchandise that we offer so we can ensure that you'll be confident in using the tools. We will offer you with on-site training at enough time of installation and provide web-training over the first-year warranty and while it is under service contract.
On these sessions, you and your team will be guided throughout the procedure and learn the features of the software. Our main goal is to actually help you use the product with ease and understand all its features.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will invariably continue to offer the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this to maintain the performance of the voice recorder as technology ages. We might also offer reconditioned systems that were actually refurbished to the main performance specifications. You must call us today to learn more.