Quality Recording Solutions Offer Us Best Guidelines About Radio Recorders In Chattanooga, TN
Our principal mission right here at Quality Recording Solutions is to provide a safer community for everybody and to give support to public safety experts. We're going to do all these through the usage of personalized and friendly services and it'll be probable with our updated, trustworthy and inexpensive voice and data recordings for public safety and support agencies in the Southeast.
We're giving our wide range of experience when it comes to serving 911 centers, police stations, fire stations, financial institutions, government facilities, hospitals and more so you can anticipate that we have everything that the companies in Cookeville, TN.
The History And Culture Of The corporation
Quality Recording Solutions was actually founded in 2000 and it has developed in Roswell, Georgia. The organization preserved its values over the years and their dedication to the hard work and work balance of their employees.
For all these years, the corporation has flourished due to these values. We all know that to be able to offer higher quality service and customer relations, we need to have a happy and fulfilled team of experts. We've got more than 40 years of experience in this industry and our team members are surely beloved and trusted leaders in the public safety community in the Southeast. The responders, telecommunicators and officials know us.
The value of the corporation will start on the culture and personal relationships with your clients. We can undoubtedly provide unparalleled technical and individualized customer service while we're offering what we do. We always kept our growth concentrated and intentional and we concentrate on quality above all else.
We have been offering a stellar product line in the Eventide Recording Equipment. We're giving solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration. QRS also supports legacy Eventide products such as Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We could also provide support and parts for a minimum of 7 years for all our products.
You'll be able to check our website to know more about us and our products and services. We could also enjoy giving back to the people that we serve by working with and sponsoring conference events for the local chapters of APCO and NENA. We celebrate National Public Safety Telecommunicators Week by remembering the dispatches with the aid of special gifts and contributions to customer sites and festivities.
Service Area
We are serving different organizations in the states of Alabama and Georgia and we will expand to Tennessee, Florida and Mississippi. We are very excited to share and provide our quality products and services with the rest of the Southeast.
The Key Members of The Team
John LoSchiavo
John is the founder and also the President of Quality Recording Solutions and he has over 35 years of experiences when it comes to industry, sales and leadership. Before he actually created QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is a proud member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a fan of gold. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all these talents, interests and experiences, John is an excellent and exceptional leader and he also brought many things on the table to help encourage the team members. His favorite piece of advice is: take care of your consumers or somebody else will.
Alex Spencer
Alex is the Regional Vice President of Quality Recording Solutions and he is also the one that handles every customer experience from the initial planning and also produces surveys to installation and training. He was also the one who can ensure that everything will work just fine. He is very committed to his work and he offers the demands of the buyers.
He is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to be sure that they can provide the demands of the customers at all times.
Mark Maier
Mark is also our fearless service manager and he is also the backbone of our company. He is known for being a multi-tasker and he always makes sure that our technology is up to date and running effectively. Mark has more than 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He served 6 years in the communication unit of the Air Force National Guard.
He is extremely dependable and he is always inspired in his work since he sees that the a playback of a call can unquestionably help somebody else.
The items:
Eventide
Are you attempting to find an easy-to-use recording solution that is secure and reliable? You do not need to go anywhere else since the Eventide recording solutions is what you need.
These recorders are simple to use with the aid of MediaWorks software and you could also access this on the web or through a desktop application, which will make the telephone and radio logger more accessible.
MediaWorks can also support integrative searching and browsing, audio playback, assurance call and evaluating, data graphing and reporting, live monitoring, numerous file exporting options and more. Eventide is constantly improving their software frequently to make certain that they can meet the demands of the consumers. If you want to learn more about MediaWorks, you may always read it on the MediaWorks tab to know about its capabilities. If you'd like to have a live demo of the product, you can call us right now.
Eventide - Latest Hardware Offerings
The NexLog recorders could be able to support stadnards-compliant NG911 event logging web service that can enable other NG911 to deposit and get data like geo-location and call routing logs. This may actually let the other NG911 subsystems to obtain a recorded media incident with RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
The software that might hook you up to your NexLog Recorder is MediaWorks. You are going to be able access this through the web browsers in your secure network or through a desktop application that you downloaded to your computers.
The Capability of MediaWorks
Eventide MediaWorks will permit you to search, export, replay, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software might also allow you to make quick call replay and browsing and this will also include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. With regards to the saved incidents, MediaWorks PLUS software will help you organize groups of related calls. Every incident could be managed through a devoted tab together with its graphical timeline view. This may enable you to manage multiple incidents in only one screen. When the additional calls are located, they will be copied in an existing incident and allow you to make a complete set of related calls or media.
If you would like to be sure that it'll be easier, incidents may be saved remotely on the source Call logger.
Here are the key features: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
At Quality Recording Solutions, we're always devoted to the products that we deliver and the personal experience as clients. It is essential to fulfill our clients and we will do our best to do everything to be sure that you'd be pleased and your units can be installed. We also have skilled field engineers that's very proud of their speedy service and product installation in Dothan, AL.
The service department is prepared to take care of your system together with the professional knowledge of our team. By installing new wiring as well as repairing existing installations, our team can collaborate with you to make certain that you will be equipped with a professional system.
Service
Quality Recording Solutions can undoubtedly offer multiples of service agreements in Murfreesboro, TN to suit the demands of your agency.
Our common offers fall into one of the 3 categories mentioned below, but we can create custom maintenance plans that will fit your needs.
Standard
The Standard service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these hours or days, all the parts and the labor could be included. You may even anticipate software updates and 24/7 remote monitoring. Any request outside of business hours will be subjected to a service charge.
Telephone/Remote
This type of service agreement covers remote support and provides access to the help desk. There will also be software updates included and remote monitoring. Through this plan, a service charge can also be incurred for on-site service and the buyers would pay for the parts.
Premium
For the premium service agreement, it's like an extension of the first-year warranty. It's going to cover all service and full access to our help desk 24 hours a day and 7 days every week. Software improvements and also 24/7 monitoring will be included. You don't have to worry about anything because everything is covered.
Training
Quality Recording Solutions will offer complimentary web training during the warranty period to make sure that the team will have the knowledge in using the software. We unquestionably want you to enjoy using our products so we are going to make sure that you'll be confident in using these tools. We can provide on-site training at the time of installation and offer web-training through the 1st year warranty and while it's under service contract.
On these sessions, you and your team can be guided throughout the process and learn the features of the software. Our goal is for you to use the product feeling at ease and you totally know the features of the product.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can always offer the services needed for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this for the clients to help maintain the performance of their voice logger as technology ages. You can call us to learn more about this.