Quality Recording Solutions Give Very Best Guidance Covering Voice Recorders In Murfreesboro, TN
Our primary mission at Quality Recording Solutions is to give a more secure community for everyone and to also support public safety specialists. We want to do all these with the usage of personalized and friendly services and all of it'll be probable with our up-to-date, inexpensive and trusted voice and data recording solutions meant for public safety and support agencies situated in the Southeast.
We are providing our wide range of experience when it comes to serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so you can anticipate that we have everything that the businesses in Albany, GA.
History And Culture Of The corporation
Quality Recording Solutions was actually founded in Roswell, Georgia in year 2000. The company has long been focused on its core values as well as its devotion to family values. They always see the tough work and work balance for the employees because they know that having a happy and satisfied team of specialists will offer better service quality as well as customer relations. We've got more than 40 years of experience in this industry and we also have team members which are beloved and trusted leaders in the public safety community in the southeast. If you'll ask around, responders, officials and telecommunicators actually know who we're.
The value of the corporation will invariably be on the culture and personal relationships with the clientele. We can offer the best personalized and technical customer service while doing what we can do. We keep our growth intentional and concentrated and we are going to also concentrate on quality services more than anything else. We've got been supplying an incredible product line in the Eventide Recording Equipment.
Our solutions actually include the providing of analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration to current products in communication centers.
QRS is currently helping legacy Eventide products including the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can offer support for these products for no less than 7 years.
If you want to learn more about this, you may always check our website. Our services and products could also be found there.
We're also known to give back to the folks that we serve by working with and sponsoring conference events for the local chapters of APCO and NENA. We will celebrate National Public Safety Telecommunicators Week by remembering the dispatches by method of contributions and giveaways.
Service Location
We offer services to different agencies positioned in Alabama and Georgia and we wish to expand to Tennessee, Mississippi, and Florida. We are very eager to offer you the best quality services and products.
The Key Members of The Team
John LoSchiavo
John is referred to as the President and Founding father of Quality Recording Solutions. He has about 35 years of experience in sales, industry and leadership. Before he created QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He is also known as a member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John loves to play golf and he plays well. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.
With all of these talents, interests and experiences, John is an excellent and exceptional leader and he has brought many things on the table to encourage every member of the team.
The favorite assistance that he typically gives is: take care of your customers or somebody else will!
Alex Spencer
Alex is actually the Regional Vice President of Quality Recording Solutions and he handles every customer experience from the initial planning and he also makes surveys to installation and training. He is very dedicated to what he is doing and he provide the requirements of the customers and also the one who handles our team to make sure that everything will be implemented properly.
He is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Nevertheless, in spite of all the experience that he has, Alex thinks that being a student is better because you would find out about the needs and wants of people.
Mark Maier
Mark is referred to as our fearless Service Manager and he is also the backbone of the corporation. He is known for being a multi-tasker and he always makes sure that our technology is up to date and running efficiently. Mark has more than 15 years of experience when it comes to the installation and servicing phone, voicemail and automatic call distribution systems. He served 6 years in the communication unit of the Air Force National Guard.
He is very dependable and he is inspired in his work because he recognizes that the playback of a call can help somebody else.
The Products:
Eventide
Do you wish to hunt for an easy to use recording solution that's both dependable and secure? You do not have to go anywhere else since the Eventide recording samples is what you require.
These recorders are really simple to use through the aid of MediaWorks software that you may access through the internet or a desktop application, which can make the Eventide recorder more accessible.
MediaWorks may also support integrative searching and browsing, audio playback, assurance call and evaluating, data graphing and reporting, live monitoring, numerous file exporting options and more. Eventide is improving continuously frequently to ensure that they could meet the demands of the customers. If you'd like to know more about MediaWorks, you can always read it on the MediaWorks tab to understand more of its features. If you'd like to have a live demo of the product, you can call us today.
Eventide - Latest Hardware Offerings
The NexLog recorders can hold standards-compliant NG911 event logging web service that might allow other NG911 to deposit and also retrieve data like geo-location and call routing logs. This may enable the other NG911 subsystems to actually receive a recorded media incident through RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that would enable you to connect to your NexLog Recorder. You could always access this with the web browser in your secure network or over the desktop application that you actually downloaded.
MediaWorks' Capability
Eventide MediaWorks will help you search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software can be able to allow you to make a quick call and browse and it will include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software could also permit you to organize groups of linked calls on the saved incidents since every incident will surely be managed through a committed tab together with its graphical timeline view. This may be a good way to deal with multiple incidents in one screen.
Once the additional calls are located, they'd be copied in an existing incident and enable you to build a complete set of relevant media or calls. If you'd like this make this easier, incidents can be saved remotely on the source 911 recorder.
Here are the features that you need to know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Here at Quality Recording Solutions, we always commit to the products that we supply and also the personal experience as consumers. We always consider your satisfaction more than anything else and we will do everything to make sure that you are going to be pleased and your units can be correctly installed. We also have skilled engineers that take pride in their wonderful service and product installation in Valdosta, GA.
We also have service departments that are ready to handle your system together with the professional expertise of your team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to make sure that you will have a professional system.
Service
Quality Recording Solutions will be able to provide multiple service agreements in Tupelo, MS to suit the demands of your agency.
Our common offers fall into one of the 3 groups mentioned below, but we can create custom maintenance plans that might fit your needs.
Regular
The Standard service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. On these days or hours, all the parts and labor can be included. Also, you may anticipate software updates and 24/7 remote monitoring. Any request outside of business hours will be subjected to a service charge.
Telephone/Remote
This type of service agreement covers remote support and provides access to the help desk. There may also be software improvements included and remote monitoring. Through this plan, a service charge will also be incurred for on-site service and the clients would pay for the parts.
Premium
The premium service agreement is actually a full extension of the first-year warranty. It's going to cover all service and full access to our help desk 24 hours a day and 7 days a week. Software updates and also 24/7 monitoring can be included. Everything is covered so you won't need to think about anything else.
Training
Quality Recording Solutions will be able to give complimentary web training throughout the warranty period to make sure that your team can have the knowledge to make use of the software. We want you to have fun and enjoy the experience with the products so we're going to make sure that you're confident in using the tools. We're going to be sure that we can offer you with on-site training at time of installation and also provide web-training throughout the first-year warranty and While it is under service contract.
During these sessions, you and your team can be guided step by step through the features of the software. Our primary goal is to help you go out feeling at ease as you already understand the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can always provide the services necessary for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this for the consumers to help maintain the performance of their radio recorder as technology ages. To know more about this, you can call us directly.