QRS (Quality Recording Solutions) Offer Very Best Recommends About Call Loggers In Meridian, MS
The main mission of Quality Recording Solutions is to make the neighborhoods a more secure place to be, provide support to public safety experts and also to attain these over the best services. We might make it possible by providing you affordable, efficient, updates and dependable voice and data recording solutions to public safety and also support agencies in the Southeast.
We already have lots of experience in servicing police stations, finance institutions, fire stations, 911 centers, government facilities, hospitals and more so you could anticipate that we've got everything that you have to offer the requirements of organizations in Albany, GA.
History And Culture Of The corporation
Quality Recording Solutions was launched in Roswell, Georgia in the year 2000. The corporation is always focused on its core values and its devotion to family values. They also consider the hard work and work balance for all their employees since they know that taking care of a happy and fulfilled team of professionals will offer them with better service quality and customer relations. We already have over 40 years of experience in this market and we also have team members that are trusted and beloved leaders in the public safety community in the southeast. If you are going to ask around , responders, officials and telecommunicators know who we're.
The value of the company is on the culture and personal relationships with customers. We can provide the best technical and customized customer service and do what we do best. We always keep our growth concentrated and deliberate and we can concentrate on the quality of the services. We have been providing the best product line in the Eventide Recording Equipment.
Our solutions actually include the giving of analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to current products in communication centers.
QRS is presently aiding legacy Eventide products including the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for all these products for no less than 7 years.
You could check your site to learn more about this. Our products and services can also be found there.
We're also known to give back to the community by working with and serving conference events for the local chapters of APCO and NENA. We will celebrate National Public Safety Telecommunicators Week by remembering the dispatches by way of contributions and special gifts.
Service Location
We're supplying services to different agencies situated in Georgia and Alabama and we are expanding towards Tennessee, Mississippi, and Florida. We are very eager to offer you the best quality products and services.
Meet The Key Members of The Team
John LoSchiavo
John is the President and Founding father of Quality Recording Solutions and he has more than 35 years of sales, industry and leadership experience. John worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M before he established QRS.
John is also an active member of APCO and NENA. He also took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.
John is a fan and follower of gold and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.
With these variety of talents, interests and experiences, John absolutely leads the company in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. The best piece of assistance that John typically says is: take care of your clients or somebody else will!
Alex Spencer
Alex is the Regional Vice President of Quality Recording Solutions and he is also the one who handles customer experience from initial planning and he also makes the surveys to installation and training. He is committed to offer the demands of our consumers and he is also the one that manages our team to ensure that everything could be implemented.
Alex is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his experience in the industry, Alex always believe that being a student is better to ensure that they can provide the demands of the customers all enough time.
Mark Maier
Mark is our fearless Service Manager and he is the patient backbone of the business.
He is a great multi-tasker and he can also keep our technology up-to-date and ensure that everything will run correctly. Mark actually brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.
He is very trustworthy and he is always inspired in his work because he knows that the playback of a call can help somebody.
The Products:
Eventide
If you'd like to locate an simple to use recording solution that's secure and trustworthy, you do not need to go elsewhere since Eventide recordings is here to help you. These recorders are really simple to use over the help of MediaWorks software and you could access them on the web or through a desktop application, which will make the Eventide recorder more accessible.
MediaWorks is supporting integrative searching and browsing, audio playback, live monitoring, assurance call and evaluation, numerous file exporting options, data graphing and reporting and much more. Eventide can enhance their software continually and they can do this on a regular basis to make sure that they could meet the demands of the buyers. If you would like to understand more about MediaWorks, you can read this on the MediaWorks tab to learn about its features. You may speak with us if you'd like a live demo of the product as well.
Eventide - Latest Hardware Offerings
The NexLog recorders could be able to support a standards-compliant NG911 event logging web service that will enable other NG911 subsystems to deposit and retrieve data like call routing logs and geo-location. This will enable other NG911 subsystems to acquire a recorded media incident through RTSP.
NEXLOG 740
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that may enable you to connect your NexLog Recorder. You can access it over the web browser in the secure network of the agency or through the desktop application that was downloaded in the computers.
MediaWorks' Capability
Eventide MediaWorks will allow you to search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software could be able to enable you to make a quick call and browse and it would include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software can be a good help when organizing groups of connected calls on the saved incidents since every incident will certainly be managed through a devoted tab together with its graphical timeline view. This might be a good method to control multiple incidents in one screen.
When additional calls are located, they'll be copied in an existing incident and also allow you to create a complete set of appropriate calls or media. If you want to have an easier time, the incidents might be saved remotely on the source Call logger.
Here are the features that you must know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here are Quality Recording Solutions, we commit to the merchandise that we supply and also the personal experience as clients. We always consider your satisfaction more than anything and we are going to do anything to make certain that you'd be pleased with our products.
We have the best engineers that may provide wonderful service and product installation in Lake City, FL.
We've got service departments that are already ready to manage the system along with the professional knowledge of the team. If you will install new wiring and repair the existing installations, we can combine our efforts with you to make certain that you may have a professional system.
Service
Quality recording solutions can offer multiple service agreements in Biloxi, MS to help suit the requirements of the agency. Our offers commonly fall into 3 categories, but we may make custom maintenance plans based on your needs.
Normal
The normal service agreement would cover the service and also the full access to our help desk during business hours. It will be from 8 am to 6 pm from Monday to Friday.
During these days or hours, all of the parts and labor will be included. You can anticipate software improvements and also 24/7 monitoring and the service charge will just be incurred if you are going to avail this outside of business hours.
Telephone/Remote
This kind of service agreement can cover remote support and offer access to the help desk. There can be software updates and remote monitoring. In this kind of plan, a service charge could be incurred for on-site service and the customer will pay for the parts.
Premium
The premium service agreement will be a full extension of the first year warranty. It indicates that it will cover the service and full access to the help desk 24 hours a day and 7 days a week. The Software updates can be available as well as 24/7 monitoring. You will not have to worry about anything since parts and labor are included.
Training
Quality Recording Solutions can offer the best complimentary web training in the warranty period to ensure that the team might have the knowledge to make use of the software. We want you to enjoy using the items that we provide so we can ensure that you will be confident in using the tools. We are going to provide you with on-site training at enough time of installation and provide web-training through the first-year warranty and while it's under service contract.
On the sessions, you and the whole team can be guided in the procedure and find out about the features of the software. Our goal is for you to make use of the product feeling at ease and you completely understand the features of the product.
Service For Legacy Products
Here are the discontinued/legacy products that our service center supports:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions would continue to provide the services required for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We provide service contracts to help maintain the performance of the radio recorder as technology ages.
We even offer reconditioned systems which are refurbished to the main performance specifications. You are going to be able to contact us to know more information on the service.