Quality Recording Solutions Give Very Best Ideas On Radio Recorders In Jacksonville, Florida
Our primary mission here at Quality Recording Solutions is to provide a safer community for everyone and to give support to public safety professionals. We are going to do all these through the use of individualized and friendly services and it is going to be feasible with our up-to-date, trustworthy and inexpensive voice and data recordings for public safety and support businesses in the Southeast.
We are providing our wide range of experience when it comes to serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so you could anticipate that we have everything that the companies in Macon, GA.
History And Culture Of The corporation
Quality Recording Solutions was created in 2000 in Roswell, Georgia. The business has always been focused on its core values and its strong devotion to family values. They always see the hard work and work balance for the employees because they realize that having a happy and fulfilled team of experts can provide better service quality as well as customer relations. We've got more than forty years of experience in this trade and we also have team members who are beloved and trusted leaders in the public safety community in the southeast. If you are going to ask around, responders, officials and telecommunicators actually know who we're.
The value of the company is on the culture and personal relationships with customers. We may offer the best customized and technical customer service while doing what we can do. We are going to always keep our growth deliberate and targeted and we are going to concentrate on the quality of the services as well. We have been giving an incredible product line in the Eventide Recording Equipment.
Our solutions actually include the providing of analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration to present products in communication centers.
QRS is presently assisting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for all these products for no less than 7 years.
If you'd like to learn more about this, you can always check our website. Our products and services could also be found there.
We're also proven to give back to the community by joining and serving conference events for the local chapters of APCO and NENA. We are going to be celebrating National Public Safety Telecommunicators Week over the praising of dispatches by method of special gifts and contributions to festivities.
Service Location
We are supplying different services to Alabama and Georgia and we would like to expand to Tennessee, Mississippi, and Florida. We are very eager to offer you the best quality products and services.
The Key Members of The Team
John LoSchiavo
John is the Founder and the President of Quality Recording Solutions and he has more than 35 years of combined experiences in sales, leadership and industry. Before he launched QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is a proud member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is an avid fan of golf. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all these talents, interests and experiences, John is an excellent and exceptional leader and he also brought many things on the table to help encourage the team members. His favorite piece of assistance is: take care of your buyers or somebody else will.
Alex Spencer
Alex is known as the Regional Vice President of Quality Recording Solutions and he is the one who orchestrates every customer experience from the initial planning and makes surveys to installation and training. He is committed to offer the demands of our customers and he is also the one that deals with our team to ensure that everything could be implemented.
Alex is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his wide experience in this field, Alex still believes that he is a student as he wants to offer the best for the clients.
Mark Maier
Mark is known as a fearless Service Manager and the backbone of the business. He was known for being a multi-tasker and he always guarantees that our technology is up to date and running correctly.
Mark has more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He even worked in the communications unit of the Air Force National Guard. He is trustworthy and he is very inspired in the work he was in since he already knows that a playback might help somebody else.
Our Products:
Eventide
Do you wish to find a recording solution that is easy to use, secure and trustworthy? You don't have to look anywhere else since Eventide recording samples is what you need.
These recorders are incredibly simple to use through the MediaWorks software and it could be accessed through the web or desktop application, which could make the telephone and radio logger more accessible.
MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide is also improving its software regularly to meet the requirements of the customers and we're QRS will keep your system up-to-date.
If you want to learn more about MediaWorks, you may read it on the MediaWorks tab and discover more about the features of the software. You could contact us if you'd like to set up a live demo of the product and we will show you how we can meet your needs.
Eventide - Latest Hardware Offerings
The NexLog recorders could be able to support a standards-compliant NG911 event logging web service which could enable other NG911 subsystems to deposit and get data like call routing logs and geo-location. This can unquestionably allow other NG911 subsystems to get a recorded media incident with the RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that will connect you to your NexLog Recorder. You are going to be able access this through the web browsers in your secure network or through a desktop application that you downloaded to your computers.
The Capability of MediaWorks
Eventide MediaWorks will enable you to search, export, replay, burn to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus Software can enable you to make a quick call replay and browsing and this could include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. When it comes to the saved incidents, MediaWorks PLUS software will help you organize groups of linked calls. The incidents could be managed with a committed tab together with a graphical timeline view. This can help you manage multiple incidents in one screen. When additional calls are already located, they'd be copied in an existing incident and enable you to create a complete set of relevant calls or media.
If you'd like to be sure that it is going to be easier, incidents can be saved remotely on the source digital logging recorder.
Here are the key features: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here at Quality Recording Solutions, we always commit to the merchandise that we deliver and the personal experience as consumers. We always consider your satisfaction more than anything else and we will do everything to make certain that you will be pleased and your units could be correctly installed. We also have the best engineers that take pride in their terrific service and product installation in Vicksburg, MS.
We also have service departments which are prepared to take care of your system along with the professional expertise of the team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to make sure that you will have an expert system.
Service
Quality Recording Solutions can provide multiple service agreements in Hattiesburg, MS to help suit the requirements of the agency. Our offerings typically fall into 3 different groups, but we are going to be able to create a custom maintenance plan that will fit your needs.
Regular
The normal service agreement would cover the service and also the full access to our help desk during business hours. It would be from 8 am to 6 pm from Monday to Friday.
During these days or hours, the parts and labor are included. You may also expect software improvements and 24/7 remote monitoring and the service charge will only be incurred outside of the business hours.
Telephone/Remote
This service agreement will cover remote support and offer access to the help desk. There could be software updates and remote monitoring. For this plan, there could be a service charge for on-site service and the customer would pay money for the parts as well.
Premium
The premium service agreement will be a full extension of the first year warranty. It indicates that it will cover the service and full access to the help desk 24 hours a day and 7 days each week. The software updates can also be available. You won't have to worry about anything since parts and labor are included.
Training
Quality Recording Solutions can permit you to provide complimentary web training throughout the warranty period to ensure that the team would have the knowledge to make use of the software. We're going to want you to enjoy the experience with the merchandise so we're going to do everything to ensure that you will be confident when you are using the tools. We will be sure that we can provide you with on-site training at time of installation and also offer web-training over the first-year warranty and While it is under service contract.
During the sessions, you and the team can be guided step by step on the features of the software. Our goal is for you to go out feeling at ease that you know the features of the product that you availed.
Service For Legacy Products
Here are the discontinued/legacy products that our service center supports:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will continue to give the service needed for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We offer service contracts to help maintain the performance of the voice logger as technology ages.
We even offer reconditioned systems that are refurbished to the original performance specifications. You are going to be able to contact us to learn more info on the service.