QRS (Quality Recording Solutions) Provide Very Best Recommends Covering Call Loggers In Murfreesboro, TN
Our mission at Quality Recording Solutions is to actually offer a safer community for everyone and to support public safety professionals. We want to attain all these through individualized and friendly services. All of these will be probable with our updated, reliable and inexpensive voice and data recording solutions for public safety and support businesses in the Southeast.
We have a range of experience in dealing and serving 911 centers, fire stations, police stations, government establishments, hospitals, finance institutions and more so we undoubtedly have the best equipment to manage and provide the demands of companies in Atlanta, GA.
The History And Culture Of The organization
Quality Recording Solutions was created in the year 2000 and it has grown in Roswell, Georgia. The company has preserved all its core values and provided work balance for all its employees.
This is actually the principal reason why the organization has been flouring for all these years. We all know that in order to provide better quality service and customer relations, we need to have a happy and satisfied team of professionals. We have more than 40 years of experience in this industry and our team members are certainly beloved and trusted leaders in the public safety community in the Southeast. The telecommunicators, officials and responders know a lot of things about us.
The value of the corporation would really begin on the culture and personal relationships with the clientele. We can provide unparalleled technical and customized customer service while we do what we do well. We are going to always keep our growth targeted and intentional and we are going to also concentrate on quality.
We have been offering an excellent product line in the Eventide Recording Equipment. We're giving solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration. QRS is also supporting legacy Eventide products like Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We are going to be able to provide support and parts for longer than 7 years.
You could take a look at our website to understand more about us, our product and the services that we provide. We also enjoy giving back to the folks that we serve by joining and sponsoring conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by remembering the dispatchers through giveaways and contributions to festivities at customer sites.
Service Location
We are providing services to different businesses situated in Georgia and Alabama and we are expanding towards Tennessee, Mississippi, and Florida. We're very eager to offer you the best quality products and services.
The Key Members of The Team
John LoSchiavo
John is the President and Founding father of Quality Recording Solutions and he actually has more than 35 years of combined experience in sales, leadership and industry. Before he founded QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He is also a member of APCO and NENA and he also took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has long been a large fan of golf and he also plays it. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.
With all these talents, interests and experiences, John is surely a fantastic leader and he has brought a lot of things on the table to encourage his team members.
His favorite advice is: take care of your customers or somebody else will!
Alex Spencer
Alex is also our Regional Vice President of Quality Recording Solutions and he is the one managing customer experience from initial planning and he makes the surveys to installation as well as training. He is committed to offer the demands of the buyers and he is also the one who handles our team to make sure that everything will be appropriately implemented.
Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even though he already has a wide experience in the industry, Alex still thinks that being a student is better since he will know more about how to offer terrific services to buyers.
Mark Maier
Mark is known as our fearless Service Manager and he is also the backbone of the corporation. He is a multi-tasker and he always guarantees that our technology will be updated and efficiently running. Mark has more than 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He also stayed in the communication unit of the Air Force National Guard for 6 years.
He is extremely trustworthy and he is always inspired in his work since he understands that the a playback of a call can surely help somebody else.
The items:
Eventide
If you'd like to find an simple to use recording solution that is secure and reliable, you do not need to go elsewhere since Eventide recording solutions is here to help you. These recorders are incredibly simple to use if you could use MediaWorks software and they are accessible on the web or through your desktop application, which might make the Eventide recorder more accessible.
MediaWorks is currently assisting integrative searching and browsing, audio playback, live monitoring, assurance call and evaluation, numerous file exporting options, data graphing and reporting and much more. Eventide will be able to enhance their software consistently and they can always do this regularly to be sure that they are going to meet the demands of buyers. If you'd like to understand more about MediaWorks, you could read this on the MediaWorks tab to understand its features. If you want a live demo of the product, you can speak with us.
The Latest Hardware Offerings Of Eventide
The NexLog recorders can support a standards-compliant NG911 event logging web service that will enable other NG911 subsystems to deposit and also retrieve data like call routing logs and geo-location. This type of service may also permit other NG911 subsystems to acquire an incident's recorded media through RTSP.
NEXLOG 840
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 740
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that could allow you to connect to your NexLog Recorder. You could always access this with the web browser in your secure network or through the desktop application that you actually downloaded.
MediaWorks' Capability
Eventide MediaWorks may help you search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus software can even allow you to make a quick call replay and browse and it would include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software might be a good help when organizing groups of connected calls on the saved incidents since every incident will definitely be managed through a focused tab along with its graphical timeline view. This can be a good strategy to manage multiple incidents in one screen.
When the additional calls are actually located, they could be copied in an existing incident and allow you create a complete set of relevant media or calls. If you'd like to have an easier time, the incidents can be saved remotely on the source 911 recorder.
Here are the features that you need to know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here at Quality Recording Solutions, we are always dedicated to the merchandise that we deliver and also your personal experience as customers. It's vitally important to fulfill our consumers and we are going to do everything to make sure that you'll be pleased and your units will be effectively installed. We also have skilled field engineers that's very proud of their speedy service and product installation in Florence, AL.
The service department is prepared to take care of your system along with the professional knowledge of our team. By installing new wiring as well as repairing existing installations, our team can collaborate with you to be sure that you are going to be equipped with an expert system.
Service
Quality Recording Solutions can provide the multiple service agreements in Biloxi, MS to suit the needs of the agency. Our offerings will typically fall into 3 categories, but we will offer custom maintenance plans that will fit the requirements of the buyers.
Normal
The standard agreement would really cover the service and also the full access to our help during during business hours only from 8 am to 6 pm, Monday to Friday. During these days or hours, the parts and labor are already included and you can also expect software updates and 24/7 remote monitoring and the service can be charged outside of the organization hours.
Telephone/Remote
This kind of service agreement can cover remote support and also offer access to the help desk. There can also be software updates and remote monitoring. With this type of plan, a service charge will be incurred for on-site service and the customer will pay money for the parts.
Premium
The premium service agreement is actually a full extension of the 1st year warranty, which will suggest that it'll cover all the service and offer full access to the help desk 24 hours a day and 7 days weekly. Software updates will absolutely be accessible and 24/7 monitoring. You won't have to think about the parts and labor as they are included.
Training
Quality Recording Solutions will be able to offer complimentary web training throughout the warranty period to ensure that your team will have the knowledge to make use of the software. We want you to have fun and enjoy the experience with the merchandise so we are going to make certain that you are confident in using the tools. We will be sure that we will offer you with on-site training at time of installation and also offer web-training throughout the first-year warranty and While it is under service contract.
During the sessions, you and the team could be guided step by step on the features of the software. Our goal is to help you learn everything that you need to find out about the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will continue to provide the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We do this to maintain the performance of your radio recorder as technology ages. We could also provide reconditioned systems that were actually refurbished to the main performance specifications. You could call us to know more about this.