Quality Recording Solutions Offer Very Best Suggestions On Eventide Recorders In Murfreesboro, TN
Our main mission at Quality Recording Solutions is to help offer a much safer community for all and to support public safety professionals. We would like to do these through individualized and friendly services. These things can be possible because of our updated, inexpensive and trusted voice and data recordings meant for public safety and support organizations in the Southeast.
We have a wide range of experience in assisting and serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so we have the best equipment to handle and offer the requirements of organizations in Macon, GA.
The History And Culture Of The company
Quality Recording Solutions was created in the year 2000 and it has grown in Roswell, Georgia. The organization has always maintained its core values, strong devotion to family values, tough work and also work balance for all the employees.
This is the reason why the company has always been flourishing over the years. We know that nurturing a happy and fulfilled team of professionals may result in higher quality service and customer relations. We have over 40 years of experience in this industry and our team members are beloved and trusted leaders in the public safety community in the Southeast. Basically, responders, officials and also telecommunicators know who we are.
The value of the business would really begin on the culture and personal relationships with the clientele. We may offer unparalleled technical and individualized customer service while we offer what we do. We always kept our growth focused and deliberate and we focus on quality above all else.
We have been offering a stellar product line in the Eventide Recording Equipment. We are supplying solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration. QRS also supports legacy Eventide products for example Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We are going to be able to give support and parts for longer than 7 years.
You are going to be able to check our website to know more about us and our services and products. We also enjoy giving back to the individuals that we serve by participating and sponsoring conference events for the local chapters of NENA and APCO. We always celebrate National Public Safety Telecommunicators Week by praising the dispatchers through special gifts and contributions to festivities at customer sites.
Service Location
We're currently providing services to different organizations located in Georgia and Alabama and we're consistently expanding towards Florida, Tennessee and Mississippi. We are very eager to offer our great quality products and services to the rest of the Southeast.
The Key Members of The Team
John LoSchiavo
John is the Founder and the President of Quality Recording Solutions and he has more than 35 years of combined experiences in sales, leadership and industry. Before he founded QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is also a member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has been large fan of golf and he also plays it. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all these talents, interests and experiences, John is a great and exceptional leader and he also brought a lot of things on the table to help encourage the team members. His favorite piece of advice is: take care of your consumers or somebody else will.
Alex Spencer
Alex is known as the Regional Vice President of Quality Recording Solutions and he is the one who orchestrates every customer experience from the initial planning and makes surveys to installation and training. He is always committed in supplying the needs of customers and he also deals with our team to make sure that everything would be implemented.
Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his wide experience in this field, Alex still believes that he is a student as he wants to give the best for the consumers.
Mark Maier
Mark is actually our fearless Service Manager and he is the patient backbone of the business.
He is an impressive multi-tasker and he always keeps our technology updated and ensure that they are running efficiently. Mark can bring more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served for about 6 years in the communications unit of the Air Force National Guard.
He is trusted and he is always inspired in his work as he recognizes that he will help other people.
Our Products:
Eventide
Do you would like to look for a secure, reputable and simple to use recording solution? You don't have to look elsewhere because Eventide recording samples is what you are searching for.
These recorders are really easy to use with the aid of the MediaWorks software and it will be accessible on the internet or your desktop application, which would make the Eventide recorder more accessible.
MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide is also improving its software regularly to meet the needs of the customers and we're QRS will keep your system up-to-date.
If you would like to learn more about MediaWorks, you may read it on the MediaWorks tab and find out about the features of the software. You could contact us if you would like to set up a live demo of the product and we are going to show you how we can meet your needs.
Eventide - Latest Hardware Offerings
The NexLog recorders will be able to support stadnards-compliant NG911 event logging web service which could enable other NG911 to deposit and get data like geo-location and call routing logs. This can actually allow the other NG911 subsystems to get a recorded media incident with RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that will allow you to connect to your NexLog Recorder. You will be able to access this through the web browser in your secure network or over the desktop application that you downloaded.
MediaWorks' Capability
Eventide MediaWorks can permit you to search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software could be able to enable you to make a quick call and browse and it will include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software will be an incredible help to organize groups of linked calls on the saved incidents because every incident could be managed through a committed tab along with its graphical timeline view. This might be a good strategy to handle multiple incidents in one screen.
When the additional calls are actually located, they could be copied in an existing incident and allow you create a complete set of appropriate media or calls. If you'd like to make this easier, incidents can invariably be saved remotely on the source digital logging recorder.
Here are the features that you need to know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here at Quality Recording Solutions, we are always devoted to the merchandise that we supply and also your personal experience as clients. Your satisfaction is always essential to us and we will do everything to be sure that you will be pleased and your units can be installed properly. We also have skilled field engineers that's very proud of their speedy service and product installation in Florence, AL.
The service department will unquestionably be prepared to handle the system together with the professional knowledge that our team has to offer. By installing new wiring as well as repairing existing installations, our team can collaborate with you to be sure that you'll be equipped with an expert system.
Service
Quality Recording Solutions can provide multiples of service agreements in Knoxville, TN to suit the demands of your agency.
Our common offers are actually divided into 3 classes that is mentioned below, but we're going to be able to create custom maintenance plans that could fit your needs.
Normal
The Regular service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these days or hours, all of the parts and labor could be included. Also, you can anticipate software updates and 24/7 remote monitoring. A service charge could be incurred for any service asked for outside of business hours.
Telephone/Remote
This kind of service agreement can cover remote support and offer access to the help desk. There can be some software improvements included as well as remote monitoring. Through this plan, a service charge may also be incurred for on-site service and the customers would pay money for the parts.
Premium
As for the premium service agreement, it's the full extension of the first-year warranty. It's going to cover all service and full access to our help desk 24 hours a day and 7 days per week. Software improvements and also 24/7 monitoring can also be included on the premium package. You do not have to worry about anything because everything is covered.
Training
Quality Recording Solutions may offer complimentary web training through the warranty period to ensure that the team would have the knowledge in using the software. We want you to enjoy using the items that we offer so we can ensure that you'll be confident in using the tools. We will offer on-site training at the time of installation and offer web-training over the 1st year warranty and while it is under service contract.
On these sessions, you and your team can be guided through the process and learn the features of the software. Our main goal is to help you use the product without difficulty and understand all the features that it may provide.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will always provide services require for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this for the consumers to help maintain the performance of their voice recorder as technology ages. To find out more about this, you may call us directly.