QRS (Quality Recording Solutions) Offer Top Recommends About Digital Logging Recorders In Jackson, Mississippi
Our mission here at Quality Recording Solutions is to help make the towns a safer place, support the public safety professionals and to attain all of this through customized and friendly services. We will make it probable by providing you inexpensive, effective, updates and trusted voice and data recordings to public safety and also support organizations in the Southeast.
We have lots of experience in aiding and serving 911 centers, fire stations, police stations, hospitals, finance institutions, government facilities and more so you can expect that we've got the proper equipment to provide the requirements of any businesses in Panama City, FL.
History And Culture Of The corporation
Quality Recording Solutions was launched in 2000 in Roswell, Georgia. The corporation has always been centered on its core values and its strong devotion to family values. They also consider the hard work and work balance for all their employees as they know that taking care of a happy and satisfied team of professionals can provide them with better service quality and customer relations. We have more than 40 years of experience in this industry and we also have team members that are beloved and trusted leaders in the public safety community in the southeast. If you will ask around, responders, officials and telecommunicators actually know who we're.
The value of the company is actually on the culture and personal relationships with our clientele. We can offer the best technical and individualized customer service and do what we do best. We are going to always keep our growth deliberate and targeted and we are going to concentrate on the quality of the services as well. We've got been giving a stellar product line in the Eventide Recording Equipment.
Our solutions actually include the giving of analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to existing products in communication centers.
As of today, QRS is aiding legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for these products for a minimum of 7 years.
If you would like to find out more about this, you may check our website. We've got products and services included there.
We are also proven to give back to the community by working with and serving conference events for the local chapters of APCO and NENA. We are going to celebrate National Public Safety Telecommunicators Week by remembering the dispatches by method of contributions and special gifts.
Service Location
We provide services to various organizations situated in Alabama and Georgia and we want to expand to Tennessee, Mississippi, and Florida. We're very excited to provide the best quality products and services for you.
Meet The Key Members of The Team
John LoSchiavo
John is referred to as the Founder and the President of Quality Recording Solutions and he has over 35 years of sales, leadership and industry experience. Before he established QRS, he worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M.
John is also a dynamic member of APCO and NENA. He also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.
John is a fan of gold and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.
With these variety of talents, interests and experiences, John definitely leads the organization in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. The favorite piece of assistance that John always mentions is: take care of your consumers or someone else will!
Alex Spencer
Alex is also our Regional Vice President of Quality Recording Solutions and he is the one handling customer experience from initial planning and he makes the surveys to installation as well as training. He is committed to provide the demands of our clients and he is also the one that manages our team to guarantee that everything can be implemented.
Alex is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his wide experience in this field, Alex still believes that he is a student as he wants to give the best for the consumers.
Mark Maier
Mark is a fearless Service Manager and he is also referred to as the backbone of the corporation. He was known for being a multi-tasker and he always guarantees that our technology is updated and running properly.
Mark has more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He even worked in the communications unit of the Air Force National Guard. He is trusted and he is very inspired in the work he was in since he already sees that a playback might help somebody else.
The merchandise:
Eventide
Do you would like to search for an simple to use recording solution that's both trustworthy and secure? You don't need to go anywhere else since the Eventide recordings is what you need.
These recorders are simple to use with the help of MediaWorks software and you could also access this on the net or through a desktop application, which will make the telephone and radio logger more accessible.
MediaWorks will be able to support audio playback, data graphic and reporting, numerous file exporting options, integrative searching and browsing, assurance call and evaluating and live monitoring. Eventide is continually improving their software on a regular basis to make sure that they can meet the demands of the customers. If you would like to understand more about MediaWorks, you could always read it on the MediaWorks tab to learn more of its features. If you would like to have a live demo of the product, you could call us at this time.
Eventide - Latest Hardware Offerings
The NexLog recorders can support standards-compliant NG911 event logging web service that will allow other NG911 to deposit and also retrieve data like geo-location and call routing logs. This can allow the other NG911 subsystems to actually obtain a recorded media incident through RTSP.
NEXLOG 740
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that will hook you up to your NexLog Recorder. You'll be able access this through the web browsers in your secure network or through a desktop application that you downloaded to your computers.
The Capability of MediaWorks
Eventide MediaWorks can enable you to search, export, replay, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software may also allow you to make quick call replay and browsing and this can also include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. With regards to the saved incidents, MediaWorks PLUS software will help you organize groups of associated calls. Every incident can be managed through a focused tab along with its graphical timeline view. This can enable you to control multiple incidents in just one screen. When additional calls are already located, they'd be copied in an existing incident and allow you to build a complete set of appropriate calls or media.
If you would like to make certain that it is going to be easier, incidents can be saved remotely on the source Call logger.
Here are the key features: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here at Quality Recording Solutions, we always commit to the items that we supply and also the personal experience as buyers. We always pay attention to your satisfaction above all else and we are going to do everything to make certain that you'll be pleased and your units can be effectively installed. We also have skilled engineers that take pride in their fantastic service and product installation in Gainesville, FL.
We even have service departments that are ready to take care of your system along with the professional knowledge of the team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to be sure that you will have a professional system.
Service
Quality Recording Solutions can be able to offer multiple service agreements in Hattiesburg, MS to suit the requirements of the agency. Our offerings usually fall into 3 categories, but we can provide custom maintenance plans that may fit the demands of customers.
Standard
The standard agreement will actually cover the service and also the full access to our help during during business hours only from 8 am to 6 pm, Monday to Friday. During these hours, the parts and labor can be included and you may anticipate that the software improvements and 24/7 monitoring is there. The service will simply be charged outside of business hours.
Telephone/Remote
This service agreement will unquestionably cover remote support and offer access to the help desk. There may also be software improvements and remote monitoring. With this plan, a service charge will only be incurred for on-site service and the customer will require to pay for the parts.
Premium
The premium service agreement is a full extension of the first year warranty, which suggests that it could cover all the service and provide full access to the help desk 24 hours a day and 7 days per week. Software updates could be available and 24/7 monitoring. You'll not need to worry about the parts and labor since they are included.
Training
Quality Recording Solutions can allow you to offer complimentary web training during the warranty period to be sure that the team would have the knowledge to make use of the software. We want you to have fun and enjoy the experience with the products so we are going to make certain that you're confident in using the tools. We will make sure that we can offer you with on-site training at time of installation and also offer web-training over the first-year warranty and While it is under service contract.
During these sessions, you and your team can be guided step by step over the features of the software. Our goal is for you to go out feeling at ease that you know the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can always provide all the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We are doing this to maintain the performance of radio recorders as technology ages. You can call us to learn more about this.