QRS (Quality Recording Solutions) Offer You Very Best Hints On Telephone And Radio Loggers In Columbus, GA
Our main mission right here at Quality Recording Solutions is to offer a much safer community for everyone and to give support to public safety professionals. We wish to do all these with the usage of individualized and friendly services and all of it will be feasible with our up to date, inexpensive and trustworthy voice and data recording samples meant for public safety and support agencies situated in the Southeast.
We're providing our wide range of experience with regards to serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so you could expect that we have everything that the businesses in Albany, GA.
The History And Culture Of The company
Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The business has always preserved its core values, strong devotion to family values, difficult work and also work balance for all the employees.
This is actually the primary reason why the company has been flouring for all these years. We know that in order to provide better quality service and customer relations, we need to have a happy and fulfilled team of professionals. We've got over forty years of experience in this industry and our team members are beloved and trusted leaders in the public safety community in the Southeast. The responders, telecommunicators and officials know us.
The value of the organization will actually begin on the culture and personal relationships with the consumers. We can undoubtedly offer unparalleled technical and personalized customer service while we are giving what we do. We have always kept our growth concentrated and intentional and we are always centering on quality more than anything else.
We've got been giving a fantastic product line in the Eventide Recording Equipment. Our solutions can offer analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to current products in communication centers. QRS also supports legacy Eventide products including Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We're going to be able to give support and parts for more than 7 years.
You can check out our website to understand more about us, our product and the services that we provide. We also enjoy giving back to the individuals that we serve by participating and supporting conference events for the local chapters of NENA and APCO. We always celebrate National Public Safety Telecommunicators Week by remembering the dispatchers through special gifts and contributions to festivities at customer websites.
Service Location
We're supplying different services to Alabama and Georgia and we would like to expand to Tennessee, Mississippi, and Florida. We are very eager to offer you the best quality services and products.
The Key Members of The Team
John LoSchiavo
John is referred to as the founder and President of Quality Recording Solutions. He already has 35 years of experience in industry, leadership and sales. Before he launched QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is also a member of NENA and APCO and also took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is an avid fan of golf. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all these talents, interests and experiences, John is an incredible and exceptional leader and he also brought a lot of things on the table to help encourage the team members. His favorite piece of advice is: take care of your clients or someone else will.
Alex Spencer
Alex is actually the Regional Vice President of Quality Recording Solutions and he handles every customer experience from the initial planning and he also makes surveys to installation and training. He was also the one who can guarantee that everything will work just fine. He is very dedicated to his work and he offers the demands of the clients.
Alex is presently serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this market, Alex always believes that it is better to be a student all enough time because he can easily know and provide the demands of the buyers.
Mark Maier
Mark is referred to as a fearless Service Manager and the backbone of the company. He was a multi-tasker and he always guarantees that our technology is always running propelrty and updated.
Mark has more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served in the communications unit of the Air Force National Guard. He is dependable and he is very inspired in the work he was in because he already understands that a playback might help somebody else.
The Products:
Eventide
Do you would like to look for an easy to use recording solution that's both trustworthy and secure? You do not have to go elsewhere since the Eventide recording samples is what you need.
These recorders are easy to use with the aid of MediaWorks software and you can also access this on the internet or through a desktop application, which will make the Eventide recorder more accessible.
MediaWorks could be able to support audio playback, data graphic and reporting, numerous file exporting options, integrative searching and browsing, assurance call and evaluating and live monitoring. Eventide is continuously improving their software regularly to be sure that they can meet the demands of the customers. If you want to understand more about MediaWorks, you may read this on the MediaWorks tab to find out about its features. If you would like to have a live demo of the product, you can call us at this time.
Eventide - Latest Hardware Offerings
The NexLog recorders will be able to support a standards-compliant NG911 event logging web service that may enable other NG911 subsystems to deposit and get data like call routing logs and geo-location. This may surely allow other NG911 subsystems to acquire a recorded media incident with the RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that could enable you to connect to your NexLog Recorder. You can always access this with the web browser in your secure network or through the desktop application that you actually downloaded.
MediaWorks' Capability
Eventide MediaWorks can enable you to search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus software may even allow you to make a quick call replay and browse and it would include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software can be an incredible help to organize groups of related calls on the saved incidents because every incident could be managed through a focused tab together with its graphical timeline view. This may be a good method to control multiple incidents in one screen.
When the additional calls are actually located, they can be copied in an existing incident and allow you create a complete set of relevant media or calls. If you would like to make this easier, incidents can always be saved remotely on the source 911 recorder.
Here are the features that you should know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here at Quality Recording Solutions, we always commit to the items that we supply and also the personal experience as buyers. We pay attention to your satisfaction and we're going to do everything to guarantee that you'll be pleased and your units can be installed. We also have skilled engineers that take pride in their terrific service and product installation in Lake City, FL.
We also have service departments which are ready to deal with your system together with the professional knowledge of your team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to make sure that you are going to have an expert system.
Service
Quality recording solutions may offer multiple service agreements in Knoxville, TN to help suit the needs of the agency. Our offerings generally fall into 3 different classes, but we're going to be able to create a custom maintenance plan that could fit your needs.
Regular
The regular service agreement would cover the service and also the full access to our help desk during business hours. It would be from 8 am to 6 pm from Monday to Friday.
During these hours or days, the parts and labor can be included. You could expect software updates and also 24/7 monitoring and the service charge will just be incurred if you'll avail this outside of business hours.
Telephone/Remote
This service agreement will cover remote support and provide access to the help desk. There can be some software improvements and remote monitoring. With this plan, a service charge could be incurred for on-site service and the customer can have to pay for the parts.
Premium
The premium service agreement is a full extension of the first-year warranty which suggests that it will cover all the service and full access to our help desk 24 hours a day and 7 days a week. The software updates will also be available. You won't have to worry about anything since parts and labor are included.
Training
Quality Recording Solutions may offer complimentary web training during the warranty period to guarantee that the team would have the knowledge in using the software. We want you to enjoy using the merchandise that we offer so we can guarantee that you'll be confident in using the tools. We're going to offer you with on-site training at the time of installation and provide web-training over the first-year warranty and while it is under service contract.
On these sessions, you and your team will be guided throughout the process and learn the features of the software. Our primary goal is to help you use the product without difficulty and understand all the features that it can provide.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can invariably provide all the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We always do this so we can maintain the performance of radio recorders as technology ages. You may call us to understand more about this.