Quality Recording Solutions Give You Very Best Assistance About Call Loggers In Meridian, Mississippi
Our mission here in Quality Recording Solutions is to make the communities a safer place, offer support to the public safety professionals and to accomplish these over the best services feasible. We might make it probable by offering you inexpensive, efficient, updates and trusted voice and data recordings to public safety and also support companies in the Southeast.
We already have plenty of experience in servicing police stations, financial institutions, fire stations, 911 centers, government establishments, hospitals and more so you may anticipate that we have everything that you need to offer the demands of agencies in Columbus, GA.
History And Culture Of The business
Quality Recording Solutions was actually launched in Roswell, Georgia in year 2000. The corporation is always focused on its core values and its devotion to family values. They also consider the hard work and work balance for all their employees as they realize that taking care of a happy and satisfied team of professionals can offer them with better service quality and customer relations. We have more than 40 years of experience in this trade and we also have team members who are beloved and trusted leaders in the public safety community in the southeast. If you're going to ask around , responders, officials and telecommunicators know who we're.
The value of the organization is actually on the culture and personal relationships with our customers. We will offer the best technical and individualized customer service and do what we do best. We always keep our growth focused and deliberate and we can concentrate on the quality of the services. We have been providing the best product line in the Eventide Recording Equipment.
Our solutions include the providing of analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to present products in communication centers.
QRS is assisting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for these products for no less than 7 years.
If you would like to know more about this, you may always check our website. We've got products and services included there.
We're also proven to give back to the community by joining and serving conference events for the local chapters of APCO and NENA. We will be celebrating National Public Safety Telecommunicators Week over the remembering of dispatches by method of giveaways and contributions to festivities.
Service Area
We serve various agencies in the states of Georgia and Alabama and we will continue to expand to Tennessee, Florida and Mississippi. We're very eager to share and provide our quality services and products with the rest of the Southeast.
The Key Members of The Team
John LoSchiavo
John is the Founder and the President of Quality Recording Solutions and he has more than 35 years of combined experiences in sales, leadership and industry. Before he decided to establish QRS, John actually work as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is also a member of NENA and APCO and also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a fan of gold. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all the talents, interest and experiences that he has, he became an exceptional leader and he brought lots of things on the table to encourage the whole team. His favorite piece of advice is: take care of your clients or somebody else will.
Alex Spencer
Alex is currently the Regional Vice President of Quality Recording Solutions and he was known to manage customer experience from the initial planning and also produces surveys to installation and training. He was also the one who can guarantee that everything will work just fine. He is very dedicated to his work and he offers the requirements of the consumers.
He is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to be sure that they could offer the needs of the clients at all times.
Mark Maier
Mark is certainly our fearless Service Manager and he is the patient backbone of the corporation.
He is a great multi-tasker and he could also keep our technology up-to-date and make certain that everything will run correctly. Mark can bring more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.
He is very dependable and he is always inspired in his work since he sees that the playback of a call may help someone.
The merchandise:
Eventide
Are you attempting to find an easy-to-use recording solution that is secure and reliable? You do not need to go anywhere else since the Eventide recordings is what you need.
These recorders are simple to use with the help of MediaWorks software and you may also access this online or through a desktop application, which will make the telephone and radio logger more accessible.
MediaWorks also supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, assurance call and evaluating, data graphing and reporting and much more. Eventide can improve continually regularly to ensure that they're going to meet the demands of the consumers. If you want to learn more about MediaWorks, you may read this on the MediaWorks tab to learn about its features. You could absolutely talk to us if you would like have a live demo of the product.
Eventide - Latest Hardware Offerings
The NexLog recorders could be able to support a standards-compliant NG911 event logging web service which will enable other NG911 subsystems to deposit and obtain data like call routing logs and geo-location. This will allow other NG911 subsystems to receive a recorded media incident through RTSP.
NEXLOG 740
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that could connect you to the NexLog Recorder. You will be able to access it using your web browser and in your secure network or through the desktop application that was actually downloaded in the computers.
What is the capability of MediaWorks?
Eventide MediaWorks can allow you to search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more.
MediaWorks PLUS software can allow you to make call browsing and replay swiftly and this may include an install recall mode, advanced incident recording management features, two-dimensional graphical timeline view, spoken time and date announcements, simultaneous multi-channel replay and much more.
MediaWorks PLUS software will even allow you to organize groups of related calls to saved incidents. Every incident can then be managed on a focused tab along with its very own graphical timeline view. This will enable you to control multiple incidents in one screen.
If the additional calls are already located, they're going to be copied right away through an existing incident and enable you to build-up a complete set of relevant media or calls. To ensure that it is going to be easier, incidents can always be remotely saved on the source 911 recorder.
The key features include: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here are Quality Recording Solutions, we commit to the merchandise that we supply and also the personal experience as clients. We always consider your satisfaction more than anything and we are going to do anything to make sure that you'll be pleased with our products.
We have the best engineers that can offer fantastic service and product installation in Dothan, AL.
We presently have service departments that are prepared to take care of the system along with the professional knowledge of the team. If you are going to install new wiring and repair existing installations, we are going to combine our efforts with you to guarantee that you will have a specialist system.
Service
Quality Recording Solutions will be able to provide multiple service agreements in Murfreesboro, TN to suit the requirements of your agency.
Our common offers fall into one of the 3 categories mentioned below, but we can create custom maintenance plans that may fit your needs.
Normal
Normal service agreement covers all the service and full access to our help desk as long as it is business hours from 8 am to 6pm from Monday to Friday. On these days or hours, all the parts and labor can be included. You could even anticipate software improvements and 24/7 remote monitoring. A service charge will be incurred for any service requested outside of business hours.
Telephone/Remote
This service agreement actually covers remote support and also offers access to the help desk. There may also be software updates included together with remote monitoring. Through this plan, a service charge can also be incurred for on-site service and the customer can be spending money on the parts.
Premium
The premium service agreement is actually a full extension of the first-year warranty. This may cover all service and full access to our help desk 24 hours a day and 7 days weekly. Software updates and also 24/7 monitoring will be included. You won't need to worry about anything since all the parts and labor is covered.
Training
Quality Recording Solutions can allow you to offer complimentary web training throughout the warranty period to make sure that the team would have the knowledge to make use of the software. We always want you to enjoy this experience with the merchandise so we are going to do everything to be sure that you are confident in using the tools. We will be sure that we can offer you with on-site training at time of installation and also provide web-training throughout the first-year warranty and While it's under service contract.
Through the sessions, you and the team can be guided step by step on the features of the software. Our main goal is to help you go out feeling at ease since you already know the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will invariably continue to provide the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this to maintain the performance of the voice logger as technology ages. We also offer reconditioned systems that are refurbished to the main performance specifications. You need to call us today to learn more.